- Analyse the enterprise drivers – Recognizing Pain Points and Trigger Events
- Apply the implementation challenges, their root causes and success factors
- Assess current process capability (“as-is”)
- Determine target process capability(“to-be”)
- Scope and plan improvements
- Consider practical implementation factors
- Identify and avoid potential pitfalls
- Leverage the latest good practices
- Apply the COBIT continual improvement life cycle approach to address these requirements and establish and maintain a sustainable approach to governing and managing enterprise IT as “normal business practice”